Refund policy

Returns & Exchanges

We only accept returns or exchanges under the following conditions:

- Item is defective or damaged upon arrival
- Item must be unused, unworn, unwashed, and in its original packaging
- Proof of purchase is required
- Request must be made within 3 days of receiving your order

We do not accept returns or exchanges for:

- Change of mind
- Sizing issues — please refer to our sizing guide before purchasing
- Used or worn products
- Items damaged due to misuse
- Sale or clearance items
- Requests made after 3 days of receipt

Return shipping costs are borne by the customer unless the item received is defective or incorrect.

To initiate a return or exchange, please contact us at **enquiry@kinandpaw.sg**

All exchanges are subject to final approval at KIN & PAW's discretion.

Refund Policy

No Refund Policy

All sales are final. We do not offer refunds under any circumstances.

In the event of a defective or incorrect item, an exchange will be offered provided all conditions above are met.